Shipping policy

Shipping Policy

Welcome to Sidhmantra. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website.

1. Order Processing Time

  • All orders are processed within 1–3 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • In case of high order volumes, processing times may be slightly delayed.

2. Shipping Timeline

Estimated delivery timelines:

  • Metro Cities: 3–7 business days
  • Other Locations: 5–10 business days
  • Remote Areas: Delivery may take additional time depending on courier availability

Delivery timelines are estimates and may vary due to unforeseen circumstances.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • We may offer free shipping on selected products, offers, or minimum order values.

4. Order Tracking

Once your order is shipped:

  • You will receive a shipping confirmation via email/SMS/WhatsApp.
  • Tracking details and courier information will be shared to help you monitor your shipment.

5. Delayed or Failed Deliveries

Delivery delays may occur due to:

  • Weather conditions
  • Courier partner issues
  • Incorrect address or contact details
  • Public holidays or regional restrictions

If delivery fails because of incorrect information provided by the customer, additional shipping charges may apply for re-delivery.

6. Damaged Packages

If you receive a damaged package:

  • Please record an unboxing video and take clear photos.
  • Contact us within 24 hours of delivery at support@sidhmantra.in.
  • Claims made without proof may not be eligible for replacement or refund.

7. International Shipping

Currently, Sidhmantra may or may not offer international shipping. Availability depends on location and courier service coverage.

If international shipping is available:

  • Customs duties or taxes (if applicable) must be borne by the customer.
  • Delivery timelines may vary by country.

8. Order Cancellation

  • Orders can only be cancelled before dispatch.
  • Once shipped, orders cannot be cancelled.

Please contact us immediately for cancellation requests.

9. Contact Us

For shipping-related queries, contact:

Sidhmantra Support Team
Website: sidhmantra.in
Email: support@sidhmantra.in